How do I request a refund?

For purchases made on our website, our support team reviews each refund request directly.

1. Email info@uplivio.net with the subject "Refund Request."
2. Include your account email, the purchase date, the payment method, and the reason.
3. We respond within 1–3 business days.

If approved, the refund goes to your original payment method (typically 5–10 business days to appear) and your subscription is cancelled.