Every search uses credits, and your subscription includes a credit allowance (the amount is shown at checkout and in your welcome email).
- A new search uses credits when its report is first generated.
- Reopening a report you already ran is free within its retention window (up to 90 days) — it doesn't use another credit.
- Credits carry over between billing cycles while your subscription is active.
- Credits expire when your subscription is cancelled or lapses.
If your balance looks wrong right after a payment, give it a moment to sync and refresh the page. Still off? Email info@uplivio.net with your account email.